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El Salvador CX delivery snapshot
A fast-reference look at the talent, proximity, infrastructure, and scale that make El Salvador one of the strongest nearshore locations for U.S. companies building or expanding a CX operation.
One-page fact sheet covering talent, location, infrastructure, and scale. The numbers CX leaders ask for first when evaluating El Salvador as a delivery hub.
Time: 5 minutes
Best for: COOs, VPs of Operations, CX Transformation Leaders, and Procurement Leaders evaluating El Salvador as a nearshore CX location.
One snapshot, every number that matters
Each section gives you the specifics CX leaders need to evaluate El Salvador as a delivery location not just the general pitch.
1. Talent & language
A 3M+ labor force with English proficiency above the global average, trained across healthcare, retail, fintech, logistics, and SaaS.
2. Location, infrastructure & presence
Central Standard Time, non-stop U.S. flights, and the U.S. dollar remove the friction of distance and currency.
3. TOG's footprint, in numbers
1,700+ seats across San Benito and La Libertad, backed by a 97% employee recommendation rate.
4. See it for yourself
A 1-minute video tour inside The Office Gurus El Salvador, straight from the source.
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About this resource
Complete one readiness pass per team, per peak cycle. Use it to catch gaps in staffing, escalation, or contingency planning before volume or customer complaints reveal them.